Check out the answers to frequently asked questions about the Tyler membership program.
Simply present your active Tyler membership card at a participating garden to receive free general admission or other benefits. This Reciprocal Admissions Program is run by the American Horticultural Society. Visit their website here to discover all of the participating gardens. Tyler members also receive free general admission to the Colonial Pennsylvania Plantation at Ridley Creek State Park.
Before making a special journey we strongly recommend that you call the garden you wish to visit to check on any changes or updates to their admissions policy. Each garden has its own unique admissions policy and some gardens have certain exclusions for days on which they hold special events.
Please note: Morris Arboretum ended its reciprocal agreement with Tyler Arboretum on December 31, 2017. This means that Tyler members no longer receive free admission at Morris, and Morris members no longer receive free admission at Tyler. We regret the end of this popular partnership, but know you’ll continue to enjoy your many other Tyler membership benefits.
If you are a member at our Steward level or above, your membership card has two reciprocal logos printed on it. Simply present your Tyler membership card at a participating museum to receive free general admission or other benefits. Participating museums can be found here and here. We recommend that you call before you visit. Each museum has its own unique admissions policy and some museums have certain exclusions for special events, etc.
As a Tyler member, you now receive 10% off at Wedgewood Gardens, a local garden center, when you show your membership card!
You may also present your Tyler membership card at Longwood Gardens, Brandywine Zoo, and other regional attractions to save $2 off adult general admission. Here is the complete list of attractions. One discount per cardholder per visit. Blackout dates apply.
No, but mail (such as the Tyler Topics newsletter and renewal letters) will only be sent to one address.
If your membership is at Family level or Family Plus, yes you can. Family level members receive free general admission for up to 4 grandchildren at a time. Family Plus level members and above receive free general admission for up to 6 grandchildren at a time.
If you are a member at our Family Plus level or above, one caregiver (accompanied by your children) may use your membership card for free general admission when you are not present.
Memberships are non-transferable and can only be used by the named cardholders.
However, if you are a member at our Family Plus level or above, one caregiver or nanny (accompanied by your children) may use your membership card for free general admission when you are not present.
Your guest passes are mailed with your membership cards when you join or when you renew your membership. If you have not received them, please call 610-566-9134, ext. 209, Monday-Friday, 9am-5 pm or send an email to: email@example.com.
As long as your membership is at Family level membership or above, you will receive discounts on program tickets for children/grandchildren. Discounts are only valid for your children/grandchildren. Discounts cannot be applied to registrations for other family members or for the children of friends.
First, go to our calendar and click on the event or program you want to register for.
Then click the link to register.
Once you are on the registration page you must either register for an online account or sign in to the one you’ve already created. The account registration box is in the upper right hand corner on the registration page (highlighted in pink below).
If you are registering for the first time, be sure to use the same contact information you used to sign up for your membership. This is important so your online account can automatically link to your membership.
After you’re signed in, add the event to your shopping cart. This is where the discount will be applied. Your discount will only show up once you have either created or logged in to your account. If you’re having trouble, please call 610-566-9134, ext. 209, Monday-Friday, 9am -5 pm and we’ll be happy to help you.
Here at Tyler we’re actively doing our best to reduce waste and to save resources.
If you would like to reduce the amount of snail mail your receive and help us save paper and postage by only receiving Tyler Topics via email only (not via mail and email), please call 610-566-9134, ext. 209 or contact us via email firstname.lastname@example.org
No, membership admission benefits may not be used for school or group visits.
Your membership of Tyler is valid for one full year from your month of purchase. If you are renewing your membership, 12 months will be added to your current expiration date.
Typically, you’ll receive your membership card in the mail within two weeks of joining. If you’d like to visit before you receive your membership card, simply give your name at the Visitor Center and we can see in our system that you are an active member.
Yes, of course! If you’ve lost your membership or if it’s been stolen, please call 610-566-9134, ext. 209, Monday-Friday, 9am -5 pm, or email email@example.com.
Yes you can! A Tyler membership is an ideal gift and you can buy online here. When you choose the membership level that you would like to give, be sure to check the box that says “This membership is a gift.” You can also buy a gift membership at the Visitor Center during open hours or via phone at 610-566-9134, ext. 209, Monday-Friday, 9am- 5pm.
Yes it is! To upgrade your membership and enjoy enhanced benefits for the remainder of your membership year, simply call 610-566-9134, ext. 209.
All we ask is that you pay the difference between the price of your current level membership and your new level. Your membership expiration date will stay the same.
Yes, the cost of membership is tax-deductible, minus the value of guest passes received ($15 each).
Tyler Arboretum is a nonprofit 501(c)(3) organization. The official registration and financial information of Tyler Arboretum may be obtained from the Pennsylvania Department of State by calling toll free, within Pennsylvania, 800-732-0999. Registration does not imply endorsement. Tax ID: 23-1417540
If you have questions about any aspect of Tyler membership that isn’t addressed here, please call 610-566-9134, ext. 209, Monday-Friday, 9 am -5 pm, or email firstname.lastname@example.org.